Inbound Service – More Than Just a Call Center

Tailored Solutions for Your Customer Communication – From Order Reception to Technical Support.

Our inbound service stands out by offering a wide range of solutions that go beyond traditional first-level support. We not only provide expert customer service but also implement targeted cross-selling and upselling strategies, along with technical support and security services. Let your customers benefit from our comprehensive service.

Your Inbound Service Needs, Our Solutions

First-Level Call Reception with Cross-Selling and Upselling

Our team is trained not only to handle inquiries but also to offer additional relevant products and services to boost revenue.

Technical Customer Service (First-Level Support)

We provide first-level technical support, ensuring quick and effective help for customers facing technical issues.

Order Reception

Efficient order handling to ensure your customers can place their orders smoothly and quickly.

Email and Ticket Handling

In addition to phone support, we manage customer inquiries via email and ticket systems to provide comprehensive support across multiple channels.

How Our Service Works

Our Process for Your Success

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Analysis of Your Requirements

We begin with a comprehensive analysis of your specific inbound needs to create the optimal service plan.

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Integration & Setup

Our team ensures seamless integration into your existing systems, allowing us to act as an extension of your team.
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Optimized Service Operations

We provide ongoing support and continuously optimize our processes to ensure the best possible customer service.
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Reporting and Feedback

Regular reports and feedback loops keep you informed about the performance of our inbound service.

Over 150 Customers Speak for Themselves!

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Patrick Hennig
Co-Founder & Managing Director
culture4life GmbH
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Frank Steinmetz
CEO & Co-Founder
CURALUNA GmbH
1623878326714
Tobias Hain
Managing Director
FRED GmbH
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Julius Dany
Co-Founder & CEO
REP – Revenue Excellence Partners GmbH
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Bastian Albert
Managing partner
Discounto Produktinformations mbH
1724653876249
Daniel Pisarenko
Managing Director
SocialRecruit GmbH & Co. KG
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Philipp Kadel
Founder
Diagonal Inkasso GmbH
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Marcus Wiesner
CEO& Founder
Olma CURA GmbH
Sascha Schick
Sascha Schick
Founder & CEO
ANyhelpnow GmbH

Ready to Optimize Your Inbound Processes?

Contact us today to learn how our inbound service can support your business while boosting revenue and customer satisfaction.

Request a Free Consultation
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